Miliuzo

Support

A real person answers within one business day.

Email us: support@miliuzo.com
We answer within one business day. Reports of abusive content or behaviour are reviewed within 24 hours.

How Miliuzo works

Homeowners post a job for free and describe the work they need done. Contractors who cover that trade and that state see the job, and pay a one-time lead fee to be introduced to the homeowner. From that point on, the two of you deal directly.

Miliuzo is the introduction, not the contract. We do not supervise, insure, or guarantee the work.

For homeowners

How much does it cost me?

Nothing. Posting a job is free and always will be. Contractors pay to reach you.

Who gets my phone number?

Only contractors who pay the lead fee for your specific job, and never more than the number of quotes you asked for. Nobody sees your contact details before paying.

How do I stop being contacted?

Delete the job from My jobs. Contractors who already paid keep the details they paid for; nobody new receives them.

Someone is bothering me

Open the job, tap the menu next to the contractor, and choose Report or Block. Blocking works both ways and takes effect immediately. Or email us and we will handle it.

For contractors

What am I paying for?

A one-time lead fee for a specific job in your trade and service area. It buys an introduction to a homeowner with real work at a real address. There is no subscription, no credit balance, and no monthly minimum.

When am I charged?

When you confirm the leads you selected. The exact amount is shown before you confirm, and again on the receipt. Every charge is listed under Account → Payment & billing.

The lead was fake or a duplicate

Email us with the job title and the date. Lead fees are non-refundable once the introduction is made, but we do not keep money for a lead that was never real.

I want to remove my card

Account → Payment & billing → Remove. You will be asked for a card again next time you take a job.

Your account and your data

Delete my account

In the app: Account → Delete account, then type DELETE. It is permanent and immediate. You do not need to email us and we cannot undo it.

Stop the notifications

Account → Notifications. Job alerts and marketing are separate switches, and marketing is off unless you turned it on.

Get a copy of my data, or correct it

Email support@miliuzo.com. We respond within 30 days. See the Privacy Policy for everything we hold and how long we hold it.

Reporting abuse

There is zero tolerance for objectionable content and abusive behaviour on Miliuzo. Every job and every profile has a Report control on the screen it appears on, and any user can be blocked from Account → Blocked people. We review every report within 24 hours and remove content that breaks our Terms of Service.

If something needs attention faster than the app allows, email support@miliuzo.com with the job title or the person's name.

Last updated: September 8, 2026